Terms of Service

Last Updated: December 29, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Vaulti LLC ("Company," "we," "us," or "our") governing your access to and use of the Freedom Matrix website (www.freedom-matrix.com) and all associated products, services, content, and materials provided by the Company.

2. Eligibility and Age Requirement

You must be at least 18 years of age or older to purchase or use any products or services from this website. By making a purchase or creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this binding agreement.

If you are accessing this website or making purchases on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Products and Services

3.1 Digital Products

The Company offers various digital products and services, including but not limited to:

• AI Masterclass: Digital course and training materials
• Elite Club Membership: Monthly subscription providing access to exclusive content, community, and coaching
• 7-Figure Ranch: Advanced training program with DFY (Done-For-You) delivery teams and automation systems
• Custom AI Agency DFY Build: Done-For-You custom AI agency setup service (priced at $4,995)
• Additional bonuses, templates, and resources as advertised on the website

3.2 Nature of Digital Products

ALL PRODUCTS ARE DIGITAL IN NATURE. This means that products are delivered electronically via email, download links, or account access. No physical products will be shipped. Due to the immediate access and digital nature of these products, ALL SALES ARE FINAL AND NON-REFUNDABLE as detailed in Section 5 below.

3.3 Elite Club Subscription

The Elite Club is a monthly recurring subscription with the following terms:

• Billing occurs automatically on a monthly basis
• No minimum commitment period required
• You may cancel your subscription at any time through your account settings or by contacting support
• Upon cancellation, you will retain access to Elite Club content and benefits until the end of your current billing period
• No refunds will be provided for partial months or unused subscription time
• Subscription fees are subject to change with 30 days' notice

3.4 Custom AI Agency DFY Build

The Custom AI Agency DFY Build service includes:

• Price: $4,995 (paid in full upfront)
• Delivery Timeline: 7-14 business days from receipt of payment and required information
• Payment Terms: Full payment must be received before work commences
• Deliverables: As specified in the service description and agreed upon during the initial consultation
• Customization: Limited revision rounds as specified in the service agreement

3.5 Product Delivery

Digital products are typically delivered within 5 minutes of purchase via the email address provided at checkout. Delivery may be delayed in the following circumstances:

• Incorrect email address provided by the customer
• Email delivery system outages or technical issues
• Email filters or spam folders blocking delivery
• Payment processing delays or verification requirements

It is your responsibility to:

• Provide a valid and accurate email address
• Check spam/junk folders for delivery emails
• Whitelist our sending domain to ensure delivery
• Contact support within 24 hours if you do not receive your purchase

3.6 Lifetime Access

Unless otherwise specified, one-time purchases grant you lifetime access to the purchased digital products, subject to these Terms. "Lifetime access" means access for as long as the Company continues to offer and support the product. The Company reserves the right to discontinue products or services with reasonable notice.

4. NO REFUND POLICY

Due to the immediate access and digital nature of our products and services, we maintain a strict no refund policy. By making a purchase, you acknowledge and agree that:

1. No Refunds for Any Reason: Refunds will not be provided for any reason, including but not limited to:
   • Change of mind or buyer's remorse
   • Failure to use or access the product
   • Dissatisfaction with content or results
   • Technical difficulties on your end
   • Lack of time to implement the training
   • Inability to achieve desired results
   • Perceived lack of value
   • Financial hardship or unexpected expenses
   • Duplicate purchases
   • Misunderstanding of product content or deliverables
2. Digital Product Exception: Because our products are delivered digitally and accessed immediately upon purchase, standard consumer protection laws regarding refunds for physical goods do not apply.
3. Due Diligence: It is your responsibility to thoroughly review all product descriptions, sales pages, and available information before making a purchase decision.
4. No Exceptions: This no refund policy applies to all products and services, including one-time purchases, subscriptions, and custom DFY builds.
5. Subscription Cancellations: While you may cancel Elite Club subscriptions at any time, no refunds will be provided for the current billing period or any previous billing periods.

4.1 Custom DFY Build - No Refunds After Work Commences

For the Custom AI Agency DFY Build service, once payment is received and work has commenced, no refunds will be issued for any reason, including but not limited to:

• Changes in business circumstances
• Delays in providing required information or access
• Dissatisfaction with the delivered work
• Third-party service limitations or issues

You acknowledge that custom work requires significant time, expertise, and resources, and that payment is for the professional services rendered, not conditional upon your satisfaction or business success.

5. NO CHARGEBACK POLICY

5.1 Agreement Not to Initiate Chargebacks

By making a purchase, you expressly agree that you will NOT initiate a chargeback, dispute, or payment reversal through your credit card company, bank, or payment processor for any reason, including those listed in the No Refund Policy above.

5.2 Proper Dispute Resolution

If you have any issues, concerns, or disputes regarding your purchase, you agree to contact us directly at [email protected] before taking any action with your financial institution. We are committed to working with customers to resolve legitimate concerns through direct communication.

5.3 Consequences of Chargebacks

If you initiate a chargeback in violation of these Terms, the Company reserves the right to:

• Immediately terminate your access to all products, services, and content
• Permanently ban your account and email address from future purchases
• Pursue legal action to recover the disputed amount plus:
  • Chargeback processing fees
  • Legal fees and costs
  • Damages as permitted by law
• Report the fraudulent chargeback to relevant authorities and credit reporting agencies
• Share information about the fraudulent chargeback with other merchants and fraud prevention networks

5.4 Fraudulent Chargebacks

Filing a chargeback after receiving and accessing digital products constitutes fraud and may be prosecuted as theft of services. We maintain detailed records of all product deliveries and account access, which will be provided as evidence in chargeback disputes.

6. EARNINGS DISCLAIMER

6.1 No Income Guarantees

Any and all income, earnings, or financial success stories, testimonials, examples, or case studies presented on this website, in marketing materials, or within our products are provided for illustrative and educational purposes only. They should not be interpreted as:

• A promise or guarantee of income or earnings
• Typical results that customers can expect to achieve
• An indication of future performance or success
• A representation of what you will earn

6.2 Individual Results Vary

Your results will vary and depend on many factors, including but not limited to:

• Your individual effort, dedication, and consistency
• Your existing business knowledge, skills, and experience
• Your available time and resources
• Your ability to implement and follow instructions
• Market conditions and competition in your niche
• The quality of your execution and adaptation of strategies
• Economic conditions and industry-specific factors
• Your willingness to invest in necessary tools and services
• Your network, relationships, and existing audience
• Factors entirely outside of our control and yours

6.3 Effort-Based Results

YOU GET OUT WHAT YOU PUT IN. Success with our products and training requires:

• Consistent effort: Implementation of strategies and tactics taught
• Time investment: Learning, practicing, and refining skills
• Financial investment: Potential costs for tools, advertising, and services
• Persistence: Overcoming obstacles and continuing despite setbacks
• Adaptation: Adjusting strategies based on your specific situation

Simply purchasing our products does not guarantee any results. No results will occur without action on your part. We provide education, training, and tools, but your success is ultimately your responsibility.

6.4 Forward-Looking Statements

Any statements regarding potential earnings, income levels, or business success are forward-looking statements that represent possibilities, not guarantees. These statements are based on assumptions that may or may not apply to your situation.

6.5 Risk Acknowledgment

You acknowledge and agree that:

• Building a business involves inherent risks, including the risk of financial loss
• You may not earn back your investment in our products
• Past performance of others does not indicate future results for you
• We make no representations or warranties regarding your ability to earn income
• You are solely responsible for your business decisions and their outcomes

6.6 Not Financial, Legal, or Business Advice

Our products, content, and training are for educational and informational purposes only. Nothing provided should be construed as:

• Financial, investment, or accounting advice
• Legal advice or opinions
• Tax advice or tax planning recommendations
• Business consulting tailored to your specific situation

You should consult with qualified professionals (attorneys, accountants, financial advisors) before making business decisions or implementing strategies.

7. Third-Party Services and Tools

7.1 Required Third-Party Services

Implementation of our training and strategies may require you to use, purchase, or subscribe to third-party services, tools, platforms, or software, which may include but are not limited to:

• GoHighLevel (GHL)
• n8n automation platform
• Email marketing services
• Social media platforms and advertising services
• API services and integrations
• Domain registration and web hosting
• Payment processors
• Other business tools and software

7.2 Third-Party Terms of Service

You acknowledge and agree that:

• Each third-party service has its own terms of service, privacy policies, and usage guidelines
• You are responsible for complying with all third-party terms and conditions
• We have no control over third-party services, their availability, functionality, or policies
• Third-party services may charge their own fees, which are separate from our pricing
• Changes, discontinuation, or issues with third-party services are beyond our control

7.3 No Liability for Third-Party Services

The Company is not responsible or liable for:

• The performance, availability, or functionality of third-party services
• Changes to third-party pricing, features, or terms
• Account suspensions or terminations by third-party providers
• Data loss or security issues with third-party platforms
• Incompatibilities between our training and third-party services
• Your inability to access or use third-party services

7.4 No Endorsement or Partnership

Mention of third-party services in our products or training does not constitute an endorsement, partnership, or affiliation with those services unless explicitly stated. We are not responsible for the quality, reliability, or suitability of any third-party services for your specific needs.

8. Customer Support

8.1 Support Availability

Customer support is provided via email only at [email protected]. We strive to respond to support inquiries within 24-48 business hours (Monday-Friday, excluding holidays).

8.2 Scope of Support

Support is limited to:

• Access issues with purchased products
• Technical problems with product delivery
• General questions about product content
• Account-related issues

8.3 Support Limitations

Support does NOT include:

• Personal coaching or one-on-one consulting (unless specifically purchased)
• Custom strategy development for your specific business
• Troubleshooting third-party services or platforms
• Guarantees of response to every inquiry
• Telephone or video call support (unless included in premium offerings)

8.4 Response Time Disclaimer

While we make reasonable efforts to respond promptly, we do not guarantee specific response times. Support availability may be limited during holidays, weekends, or periods of high volume.

9. Account Terms and Conduct

9.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong passwords and security practices

9.2 Prohibited Activities

You agree NOT to:

• Share or distribute your account access, login credentials, or purchased content with others
• Resell, redistribute, or commercialize our products, content, or training materials
• Copy, reproduce, or create derivative works from our proprietary content
• Reverse engineer, decompile, or disassemble any software or systems
• Use automated systems (bots, scrapers, etc.) to access our website or content
• Attempt to gain unauthorized access to any portion of our services
• Engage in fraudulent activity, including chargeback fraud
• Violate any applicable laws or regulations in connection with your use of our products
• Harass, abuse, or harm other customers or our staff
• Impersonate the Company, our staff, or other customers

9.3 Account Suspension and Termination

We reserve the right to immediately suspend or terminate your account and access to all products and services, without notice or refund, if you:

• Violate any provision of these Terms
• Engage in any prohibited activities listed above
• Initiate a chargeback or payment dispute
• Provide false or misleading information
• Engage in abusive or fraudulent behavior
• Are deemed to be a risk to the Company or other customers

Account termination does not entitle you to any refund. Upon termination, you must immediately cease all use of our products and destroy any downloaded materials.

10. Intellectual Property Rights

10.1 Ownership

All content, materials, products, software, graphics, designs, text, videos, audio, and other intellectual property provided through our website and products are the exclusive property of Vaulti LLC and are protected by:

• United States copyright laws
• International copyright treaties
• Trademark laws
• Other intellectual property laws and treaties

10.2 Limited License

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the purchased products solely for your personal, non-commercial use (or internal business use for business customers). This license does not grant you any ownership rights to the content.

10.3 Restrictions on Use

You may NOT:

• Reproduce, duplicate, copy, or create derivative works from our content
• Sell, resell, license, sublicense, or transfer your license or access
• Publicly display or perform our content
• Remove or alter any copyright, trademark, or proprietary notices
• Frame or mirror any content on another website
• Use our content to create competing products or services

10.4 DMCA and Copyright Infringement

We take copyright infringement seriously. Any unauthorized use, reproduction, or distribution of our proprietary content will result in immediate legal action, including but not limited to:

• Cease and desist notices
• DMCA takedown requests
• Civil lawsuits for damages
• Criminal prosecution where applicable

11. Disclaimers and Limitation of Liability

11.1 "AS IS" and "AS AVAILABLE" Basis

OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Title
• Quality, accuracy, or completeness of content
• Uninterrupted or error-free operation

11.2 No Guarantee of Results

WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT:

• Our products or training will meet your specific needs or expectations
• You will achieve any particular results, income, or success
• The information provided is complete, accurate, or up-to-date
• Our services will be available at all times without interruption
• All errors or defects will be corrected

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or loss of business opportunities
• Costs of procurement of substitute goods or services
• Any damages arising from your use or inability to use our products or services
• Damages resulting from third-party services or products
• Any other commercial damages or losses

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.4 Maximum Liability Cap

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS LESS.

11.5 Basis of the Bargain

You acknowledge that the Company has set its prices and entered into this agreement in reliance upon the disclaimers of warranty and limitations of liability set forth herein, and that the same form an essential basis of the bargain between the parties.

12. Indemnification

You agree to indemnify, defend, and hold harmless Vaulti LLC, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our products or services
• Your violation of these Terms of Service
• Your violation of any rights of another party, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any content or materials you submit or transmit through our services
• Your fraudulent or illegal conduct
• Claims made by third parties related to your business activities

This indemnification obligation will survive the termination of your account and these Terms.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal action, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will work in good faith to resolve any legitimate concerns.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or your use of our products or services shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

13.3 Arbitration Rules

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Sheridan, Wyoming, or remotely via videoconference or telephone.

13.4 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.5 Exceptions to Arbitration

Notwithstanding the above, either party may seek injunctive or other equitable relief in court to prevent infringement or misappropriation of intellectual property rights.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in Sheridan County, Wyoming, and waive any objection to such jurisdiction or venue.

15. Privacy and Data Collection

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Key Points:

• We collect personal information necessary to process orders and deliver products
• Your payment information is processed securely through third-party payment processors
• We may use your information for marketing purposes unless you opt out
• We do not sell your personal information to third parties
• You may request access to or deletion of your personal data subject to legal requirements

16. Marketing and Communications

By making a purchase or creating an account, you consent to receive:

• Transactional emails related to your purchases and account
• Marketing emails about our products, services, and promotions
• Educational content and training materials
• Updates and announcements

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting support. However, you cannot opt out of transactional or account-related communications.

17. Modifications to Terms

17.1 Right to Modify

We reserve the right to modify, update, or change these Terms at any time at our sole discretion. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (if we have your email address)
• Post a notice on our website

17.2 Acceptance of Changes

Your continued use of our website, products, or services after any modifications to these Terms constitutes your acceptance of the modified Terms. If you do not agree with the modified Terms, you must stop using our services immediately.

17.3 Review Obligation

It is your responsibility to review these Terms periodically for changes. We recommend checking this page regularly.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

19. Waiver

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Vaulti LLC regarding your use of our website, products, and services, and supersede all prior or contemporaneous agreements, communications, and proposals (whether oral, written, or electronic) between you and us.

21. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms without restriction, including to any affiliated entity or in connection with a merger, acquisition, or sale of assets.

22. Survival

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution provisions, and intellectual property rights.

23. Force Majeure

The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

24. Electronic Communications

By using our services, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This consent applies to all communications related to your use of our services.

25. Contact Information

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