PRIVACY POLICY
Freedom Matrix - Vaulti LLC
Last Updated: December 29, 2025
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INTRODUCTION
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Vaulti LLC ("Company," "we," "us," or "our") operates the Freedom Matrix website at www.freedom-matrix.com and provides related products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
COMPANY INFORMATION:
Legal Entity: Vaulti LLC
Address: 30 N Gould St STE R, Sheridan, WY 82801
Contact Email: [email protected]
Website: www.freedom-matrix.com
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1. INFORMATION WE COLLECT
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1.1 PERSONAL INFORMATION YOU PROVIDE
We collect information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase
- Subscribe to our email list
- Contact customer support
- Participate in surveys or promotions
- Interact with our services
This information may include:
- Full name
- Email address
- Billing address
- Phone number (if provided)
- Payment information (processed by third-party payment processors)
- Account credentials (username and password)
- Communication preferences
- Any other information you choose to provide
1.2 AUTOMATICALLY COLLECTED INFORMATION
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Referring website
- Pages viewed and time spent on pages
- Click patterns and navigation paths
- Date and time of visits
- Geographic location (general, based on IP address)
- Cookie data and unique device identifiers
1.3 COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, and similar tracking technologies to:
- Remember your preferences and settings
- Authenticate your login sessions
- Analyze website traffic and user behavior
- Personalize content and advertisements
- Track marketing campaign effectiveness
- Improve user experience
Types of cookies we use:
- Essential cookies: Required for website functionality
- Performance cookies: Analyze how visitors use our site
- Functional cookies: Remember your preferences
- Marketing cookies: Track advertising effectiveness and deliver targeted ads
You can control cookie settings through your browser, but disabling certain cookies may limit website functionality.
1.4 INFORMATION FROM THIRD PARTIES
We may receive information about you from:
- Payment processors (transaction data)
- Marketing platforms and analytics services
- Social media platforms (if you interact with our social content)
- Advertising networks
- Data enrichment services (to supplement information you provide)
1.5 PURCHASE AND TRANSACTION INFORMATION
When you make a purchase, we collect:
- Products or services purchased
- Transaction amount and currency
- Payment method (card type, last 4 digits)
- Transaction date and time
- Order history
- Billing and shipping information
- Download and access records
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2. HOW WE USE YOUR INFORMATION
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We use the collected information for the following purposes:
2.1 ORDER PROCESSING AND DELIVERY
- Process and fulfill your orders
- Deliver digital products via email
- Provide access to purchased content and services
- Send order confirmations and receipts
- Manage subscriptions and renewals
2.2 ACCOUNT MANAGEMENT
- Create and maintain your account
- Authenticate your identity
- Provide customer support
- Respond to inquiries and requests
- Manage account settings and preferences
2.3 COMMUNICATION
- Send transactional emails (order updates, password resets, account notifications)
- Deliver marketing emails about products, services, and promotions
- Send educational content and training materials
- Provide product updates and announcements
- Conduct surveys and request feedback
2.4 MARKETING AND ADVERTISING
- Personalize marketing messages based on your interests
- Display targeted advertisements on our website and third-party platforms
- Measure advertising effectiveness
- Conduct A/B testing and optimize campaigns
- Retarget visitors who viewed but didn't purchase
2.5 ANALYTICS AND IMPROVEMENT
- Analyze website usage and user behavior
- Identify trends and patterns
- Improve website functionality and user experience
- Develop new products and features
- Optimize content and marketing strategies
2.6 LEGAL AND SECURITY
- Prevent fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our rights and property
- Respond to legal requests and prevent harm
- Investigate and address violations
2.7 BUSINESS OPERATIONS
- Maintain records and documentation
- Conduct business analysis and reporting
- Manage risk and quality assurance
- Train staff and improve processes
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3. HOW WE SHARE YOUR INFORMATION
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We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
3.1 SERVICE PROVIDERS
We share information with trusted third-party service providers who assist us in operating our business, including:
- Payment Processors: To process payments securely (e.g., Stripe, PayPal)
- Email Service Providers: To send emails and manage campaigns (e.g., email marketing platforms)
- Hosting Providers: To host our website and store data
- Analytics Services: To analyze website traffic (e.g., Google Analytics)
- Customer Support Tools: To provide support services
- Marketing Platforms: To manage advertising campaigns
- Cloud Storage Services: To store and backup data
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 BUSINESS TRANSFERS
If we are involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our website of any change in ownership or use of your personal information.
3.3 LEGAL REQUIREMENTS
We may disclose your information if required to do so by law or in response to:
- Court orders or subpoenas
- Legal processes or government requests
- Law enforcement investigations
- Regulatory compliance requirements
- Protection of our legal rights
3.4 PROTECTION OF RIGHTS
We may share information when we believe it is necessary to:
- Enforce our Terms of Service or policies
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Prevent fraud or security threats
- Investigate violations or abuse
3.5 WITH YOUR CONSENT
We may share your information with third parties when you provide explicit consent or direct us to do so.
3.6 AGGREGATED OR ANONYMIZED DATA
We may share aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you. This may be used for research, analytics, marketing, or other purposes.
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4. DATA RETENTION
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We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain your account (if active)
- Provide you with purchased products and services
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
- Maintain business records
SPECIFIC RETENTION PERIODS:
- Account Information: Retained while your account is active, plus 7 years after closure for legal compliance
- Transaction Records: Retained for 7 years for tax and accounting purposes
- Marketing Communications: Until you unsubscribe or request deletion
- Website Analytics: Typically retained for 26-50 months depending on the service
- Customer Support Records: Retained for 3 years
When information is no longer needed, we will securely delete or anonymize it.
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5. DATA SECURITY
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We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:
- Encryption of sensitive data (including payment information)
- Secure Socket Layer (SSL) technology for data transmission
- Secure hosting infrastructure with firewalls and intrusion detection
- Access controls limiting who can access personal information
- Regular security assessments and updates
- Employee training on data protection practices
- Secure backup and disaster recovery procedures
IMPORTANT SECURITY NOTICE:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.
If you believe your account has been compromised, contact us immediately at [email protected].
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6. YOUR RIGHTS AND CHOICES
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Depending on your location, you may have certain rights regarding your personal information:
6.1 ACCESS AND PORTABILITY
- Request access to the personal information we hold about you
- Receive a copy of your personal information in a portable format
6.2 CORRECTION
- Request correction of inaccurate or incomplete information
- Update your account information directly through your account settings
6.3 DELETION
- Request deletion of your personal information (subject to legal retention requirements)
- Close your account and request data removal
6.4 MARKETING COMMUNICATIONS
- Opt out of marketing emails by clicking "unsubscribe" in any marketing email
- Adjust your communication preferences in your account settings
- Note: You cannot opt out of transactional or account-related emails
6.5 COOKIE PREFERENCES
- Manage cookie preferences through your browser settings
- Opt out of interest-based advertising through industry opt-out tools
- Note: Disabling cookies may affect website functionality
6.6 DO NOT TRACK
Our website does not currently respond to "Do Not Track" signals from browsers. We rely on your cookie and privacy settings to manage tracking preferences.
6.7 THIRD-PARTY ADVERTISING
You can opt out of interest-based advertising from participating companies through:
- Digital Advertising Alliance: www.aboutads.info/choices
- Network Advertising Initiative: www.networkadvertising.org/choices
- Google Ads Settings: www.google.com/ads/preferences
TO EXERCISE YOUR RIGHTS:
Contact us at [email protected] with your request. We will respond within 30 days and may require verification of your identity to process your request.
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7. CHILDREN'S PRIVACY
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Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. Our Terms of Service require users to be at least 18 years old.
If we discover that we have collected information from a child under 18, we will delete it immediately. If you believe we have collected information from a child, please contact us at [email protected].
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8. INTERNATIONAL DATA TRANSFERS
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Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our services, you consent to the transfer of your information to the United States and other countries that may have different data protection laws than your jurisdiction.
We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.
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9. CALIFORNIA PRIVACY RIGHTS (CCPA)
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If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
9.1 RIGHT TO KNOW
You have the right to request disclosure of:
- Categories of personal information collected
- Categories of sources from which information is collected
- Business purposes for collecting information
- Categories of third parties with whom we share information
- Specific pieces of personal information we hold about you
9.2 RIGHT TO DELETE
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, fraud prevention).
9.3 RIGHT TO OPT-OUT OF SALE
We do not sell personal information as defined by the CCPA. Therefore, there is no need to opt out of sales.
9.4 NON-DISCRIMINATION
We will not discriminate against you for exercising your CCPA rights, including by:
- Denying goods or services
- Charging different prices or rates
- Providing different quality of goods or services
9.5 EXERCISING CCPA RIGHTS
To exercise your rights under the CCPA, contact us at:
Email: [email protected]
Subject: California Privacy Rights Request
We will verify your identity before processing requests and respond within 45 days.
9.6 AUTHORIZED AGENT
You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization from you or power of attorney.
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10. EUROPEAN PRIVACY RIGHTS (GDPR)
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If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
10.1 LEGAL BASIS FOR PROCESSING
We process your personal information based on:
- Contract: To fulfill our contractual obligations when you purchase products
- Consent: When you provide consent (e.g., for marketing communications)
- Legitimate Interests: For business operations, fraud prevention, and service improvement
- Legal Obligation: To comply with legal requirements
10.2 YOUR GDPR RIGHTS
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
10.3 DATA TRANSFERS
We may transfer your data outside the EEA to the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10.4 EXERCISING GDPR RIGHTS
To exercise your rights, contact us at [email protected]. We will respond within one month.
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11. THIRD-PARTY WEBSITES AND SERVICES
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Our website may contain links to third-party websites, services, or applications that are not owned or controlled by us. This Privacy Policy applies only to our services.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party services you may interact with include:
- Payment processors (Stripe, PayPal)
- Email marketing platforms
- Social media platforms
- Analytics services (Google Analytics)
- Advertising networks
- Tools required for implementing our training (GoHighLevel, n8n, etc.)
Each of these services has its own privacy policy and terms of service that govern how they collect, use, and protect your information.
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12. EMAIL COMMUNICATIONS
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12.1 TYPES OF EMAILS
You may receive the following types of emails from us:
TRANSACTIONAL EMAILS (Cannot opt out):
- Order confirmations and receipts
- Product delivery and access information
- Account notifications and security alerts
- Password reset and verification emails
- Subscription renewal notices
- Customer support responses
MARKETING EMAILS (Can opt out):
- Product promotions and special offers
- New product announcements
- Educational content and tips
- Newsletters and updates
- Survey and feedback requests
12.2 UNSUBSCRIBING FROM MARKETING EMAILS
To stop receiving marketing emails:
- Click the "unsubscribe" link at the bottom of any marketing email
- Update your preferences in your account settings
- Contact us at [email protected] with "Unsubscribe" in the subject line
You will be removed from marketing emails within 10 business days. You will continue to receive transactional emails related to your account and purchases.
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13. PAYMENT INFORMATION SECURITY
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We do not directly collect or store your full credit card information. All payment processing is handled by PCI-DSS compliant third-party payment processors (such as Stripe or PayPal).
When you make a purchase:
- Your payment information is transmitted directly to our payment processor using secure, encrypted connections
- We receive only limited information (transaction ID, last 4 digits of card, transaction status)
- Payment processors maintain the highest level of security standards
- Your full payment card details are never stored on our servers
If you choose to save payment information for future purchases, this is stored securely by our payment processor, not by us.
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14. CHANGES TO THIS PRIVACY POLICY
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We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (if we have your email address)
- Post a notice on our website
Material changes will be effective 30 days after notice is provided. Non-material changes are effective immediately upon posting.
Your continued use of our services after changes become effective constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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15. BUSINESS CONTACT INFORMATION
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If you interact with us as a business contact (e.g., potential partner, vendor, or service provider), we may collect business-related information such as:
- Business name and contact details
- Professional email and phone number
- Business relationship information
- Communication history
This information is used solely for business relationship management and is subject to the same security measures as other personal information.
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16. AUTOMATED DECISION-MAKING
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We may use automated systems to:
- Detect and prevent fraud
- Personalize marketing content
- Analyze user behavior patterns
- Optimize website experience
These automated processes do not result in legal or similarly significant decisions about you without human review.
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17. DATA BREACH NOTIFICATION
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In the event of a data breach that affects your personal information, we will:
- Investigate and assess the breach
- Take immediate steps to secure systems and prevent further unauthorized access
- Notify affected individuals within 72 hours (if required by law)
- Notify relevant authorities as required
- Provide information about the breach and steps you can take to protect yourself
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18. CONTACT US
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Business Name: Vaulti LLC
Address: 30 N Gould St STE R, Sheridan, WY 82801
Website: www.freedom-matrix.com
PRIVACY INQUIRIES:
For privacy-related questions or to exercise your rights, email us with "Privacy Request" in the subject line.
RESPONSE TIME:
We will respond to privacy inquiries within 30 days. For complex requests, we may extend this period by an additional 30 days with notice.
DATA PROTECTION OFFICER:
For GDPR-related inquiries, you may contact our Data Protection Officer at [email protected].
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ACKNOWLEDGMENT
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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
If you do not agree with this Privacy Policy, please do not use our services.
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© 2025 Vaulti LLC. All Rights Reserved.